At Cloud Concepts our core focus is on the Customer Experience. You are our customer. We are dedicated to providing you the best experience and best value possible. This philosophy carries through to your customer.
We simplify the sales process to streamline your success. With our boutique style, we help to source and advise you on the right solutions for your customers. We bring to you specialized training, marketing, troubleshooting, track commissions, handle provider relationships and back-office support to ensure your success.
Cloud Concepts has earned the reputation as a formidable boutique master agency by providing a superior customer experience and building valuable relationships with our providers, partners and your customers. Our experience allows us to recognize customer needs and connect partners with the best solutions. Save time and money by working with a technology distributor that not only has an extensive portfolio of solutions, but the knowledge to tackle business challenges.
Cloud Concepts offers a comprehensive and highly-vetted selection of providers. In addition, we have some products exclusive to Cloud Concepts. We remain vendor agnostic and believe in selecting providers based on their ability to deliver top solutions. Premier relationships with the nation’s top carriers increase partner benefits with more marketing dollars, greater support and better compensation plans.
Our contract to you is custom to meet your needs. In addition, we offer you a mutual nondisclosure to protect your information. Receive the best rate and highest commissions. Cloud Concepts pays you on time and provides up-to-date commissions tracking. Evergreen clause contracts ensure you receive commissions for the life of the contract - you get paid when we get paid. Enjoy the freedom of no exclusivity agreements or volume commitments.
Cloud Concepts serves as your advocate by providing unmatched support for the best experience possible. Our team of highly skilled pre- and post-sales employees are on call to expedite quoting, ordering, configuration and installation of services. Effective troubleshooting and escalation processes are in place to ensure the highest quality of service for you and the end-users.
Cloud Concepts can offer you vendor-agnostic training and materials. With access to educational marketing materials on today’s most in-demand IT solutions, we help you become an expert on the products and services your customers need to operate at maximum efficiency. And with practical experience, you will gain the valuable knowledge needed to accelerate sales in the indirect IT channel.